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Before making an inquiry

Frequently asked questions from our customers are listed below. Please check before contacting us.

Q What is the difference between Hug models?

Q I would like to know the physical requirements for those who can use a Hug.

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Contact details

Inquiries about products (usage, purchase, etc.)
Inquiries about products
(usage, purchase, etc.)
Contact
Open hours
Monday to Friday during the following times
8:30 to 12:00, 13:00 to 17:00 Japan time (UTC +9) (excluding Fuji holidays)